jbrotherlove

Whether you call yourself a user experience consultant, web developer, or content strategist; whether you design customer flows, buttons, or brands; no matter what title you hold as a full- or part-time web professional, your work shapes our future and ought to command the world’s respect. But we won’t win that respect without understanding, and we can’t hope for understanding without data and the knowledge it reluctantly yields to the patient hand and steady eye.

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